![]() It has saved me an unthinkable amount of time over thousands of transactions. I was apprehensive about buying the program, but after seeing how accurately and quickly the demo converted the documents, I bought it and have since used it for three years worth of statements. I tried some cheaper, crappier programs to turn them into CSV’s with no luck. I’m a degenerate who lapsed on filing taxes from a couple years ago and I only had bank statement PDF's. ![]() I don’t know what kind of wizards there are at MoneyThumb, but PDF2CSV is straight voodoo. I hate organizing bank statements and logging my expenses. I hate paying a hundred bucks for software that turns one kind of text file into another kind of text file. I'm a freelance photographer and I hate finances. We hope we can work together to resolve your issue. We would like to keep you as a customer, and presumably you would like to have your data converted. We have a great track record of fixing issues, but if we cannot, we will issue a refund. To satisfy that end, we simply need for you to provide the requested information on your conversion issues. From a business standpoint, we need to avoid people using the software and then requesting a refund once their use is complete. Our system has an incredibly high accuracy rate, but in the event there really is a problem that we cannot fix, then we will absolutely issue a refund. ![]() ![]() What may seem to be big problems are often resolved by a simple Settings change and as we have offered multiple times, we are happy to provide you with guidance on how to use the software. We are happy to provide unlimited support, free of charge, to assist you if you feel the system did not produce the results you were looking for. Hi Christian - We are sorry to hear that you had some difficulty converting your statements. ![]()
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